Amtrak Corporation  
Contract Services: LAN Implementation & Administration

User Support
ALT worked as part of a contract team to support Amtrak’s mixed network environment. For many users in the workgroup environment, issues involved connectivity, e-mail, and OS/2 operating problems.

LAN Implementation & Administration
ALT configured and installed OS/2 LAN server for 2 networks, consisting 90 PC’s in a mixed environment of DOS, Mac, and OS/2, and assisted users in transition. ALT also completed LAN migrations from Netware to OS/2 using a turn-key approach to minimize disruption to the end-users.

During this time, ALT also worked on an e-mail migration team, to configure mail servers, and migrate users from a mixed mail environment to Groupwise. This task impacted 300 users, in a mixed OS/2 – Netware environment.

ALT also developed quick reference materials to users, and network administrators.