Managed Software
Testing Lab
ALT’s team organized the CLAIMS lab
environment to provide accurate and larger
testing environment to simulate models and
duplicate hardware, and software issues
in production settings. This environment
permitted the modeling of problematic scenarios
reported by the Service Centers.
ALT brought its expertise
in Novell Netware, combined with Windows
NT, and a variety of desktop operating systems
to organize the lab workstations, and hardware
peripherals to model functional workstations
in the Service Centers.
A variety of Netware environments
were configured for each of the Service
Centers, and the current version of the
software, as well as an environment for
testing operating system patches, and software
modifications.
ALT also worked closely
with the INS Benefits Branch to ensure that
software releases were tested in accurate
environments, and provided post-release
support to the Service Centers.